Shipping policy
Shipping Policy
Thank you for shopping with MDX Design Co. We take pride in creating personalized products that are crafted specifically for you.
Processing Time
- Most personalized orders are designed, engraved, and prepared for shipment within 3–5 business days.
- Larger, bulk, or highly customized orders may require additional production time.
- If an order requires additional production time, we'll contact you with an updated estimated ship date.
Shipping
- Standard shipping typically arrives within 5–7 business days after your order has shipped.
- Shipping times are estimates and may vary depending on the carrier and destination.
- Once your order has been shipped, you'll receive an email with tracking information.
Free Shipping
We offer free standard shipping on orders of $70 or more (before applicable taxes).
Order Tracking
Tracking information will be emailed to you as soon as your order ships.
Shipping Questions
If you have any questions about your order or shipping, please contact us at: